State Farm® Insurance Agent Yolie Aleman-Rodriguez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chip Jacobs
January 8, 2025
5
out of
5
rating by Chip Jacobs
"My recent auto policy interaction with Alyssa was great - she was awesome and super helpful - a real asset to your team and made me feel great about re-joining State Farm. I had been with Progressive for years before this. Would highly recommend this agent who is a true pro."
rashaud Lynch
January 8, 2025
5
out of
5
rating by rashaud Lynch
"As soon as you walk into the office you get a welcoming homing feeling accompanied by a greet from the young ladies up front."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Josiah Nillo
January 8, 2025
5
out of
5
rating by Josiah Nillo
"They are so quick and helpful. I love everything that they do. Such great service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jesus Lopez
January 8, 2025
5
out of
5
rating by Jesus Lopez
"They were such a great help and miriam was such a helpful servicer. Love it!!"
We responded:
"We appreciate your review! Our Agency is delighted to know you had a great experience with our State Farm office. Miriam is such a great asset to our team. We are very fortunate to work with her. If you ever need any assistance in the future, please don’t hesitate to contact us. "
Pedro Aguila
January 8, 2025
5
out of
5
rating by Pedro Aguila
"Miriam was such a great help. Love the service they give out. They’re so helpfu!!"
We responded:
"Thank you for such a positive review of our State Farm office. Miriam is one of our best! We look forward to continuing to support your insurance needs."
Mariah Nillo
January 8, 2025
5
out of
5
rating by Mariah Nillo
"As soon as you walk into the office you get a welcoming homey feeling accompanied by a greet from the young ladies up front. Miriam made sure I walked out with my questions answered. And not to mention how beautiful the office is. Customer service wise and how the office looks def best State Farm office I’ve stepped foot into"
We responded:
"Thank you for taking the time to share your thoughts! We are glad to know that you are satisfied our State Farm office. We strive to provide the best service possible to our policyholders. I will definitely share your kind remarks with our team and give your kudos to Miriam. "
Aaron Nunez
January 8, 2025
5
out of
5
rating by Aaron Nunez
"Was helped by Miriam today, she put a lot of care and went the extra mile when helping me."
We responded:
"We’re honored by your positive feedback! Miriam is such a positive influence at our agency. Thank you for recognizing her work. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Axel
January 8, 2025
5
out of
5
rating by Axel
"I have been with State Farm for over 3years, both girls upfront are so friendly. Ive referred my friends & family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Richard Bernal
January 8, 2025
5
out of
5
rating by Richard Bernal
"Great Service. always thee to help you when you need it."
We responded:
"Thank you so much for your kind review Richard. We have appreciated providing insurance services over the years. May you and your family have a wonderful New Year. "
Charles Johnson
December 16, 2024
1
out of
5
rating by Charles Johnson
"I've been a client of State Farm for over 20 years. I have 5 policies with State Farm. I recently tried calling the office, but only got voicemail. I left a message. The message was returned and the individual says, "We have two Charles Johnson's in our system. I don't know which one is you." You'd think they could find me from the phone number I left. I called back and had to leave another voicemail message. I still haven't heard from the office. I sent an email, but still no response. I tried accessing my account online, but the phone number and email address for verification were incorrect. It turns out, though I am the primary policy holder, someone changed all of my information to my daughter's information - mailing address, phone and email address. My daughter has ONE policy with State Farm. I have FIVE!! I went online and reached out through State Farm's Chat program. At least they were able to change the phone number and email information so that I could access my account. Upon reviewing my account, I discovered that my mailing address was changed to my daughter's address. So I never received my auto insurance renewal statement. The fact that I never received a response especially since I am long time client with several polices is unacceptable. If you have an issue with your agent, I urge you to file a complaint through Chat and to change your agent online like I did."
We responded:
"Charles, we are very sorry you feel this way. Please know that when we called and left multiple messages on your voicemail, we attempted to verify your information prior to releasing any data. It was done to ensure that we were speaking with the correct policyholder. We have two other policyholders with your same name. This was not done to frustrate you. On the contrary, our aim to protect policyholders data. We were hoping to resolve all issues during our contact but our corporate office advised upon your request not to contact you. We respected your request and thank you for your time with our agency. We wish you nothing but the best Richard. "
Mike Stone
December 15, 2024
5
out of
5
rating by Mike Stone
"Excellent friendly staff had me in and out quickly with exactly what I wanted"
We responded:
"Thank you for your generous review Mike! We look forward to working with you for many years to come. Merry Christmas!"
J Ortiz
November 20, 2024
5
out of
5
rating by J Ortiz
"I had a great experience working with Kim Vargas. She made the process of adding my life, home, and auto insurance needs smooth and easy."
We responded:
"So glad to read that you had a great experience at our State Farm Agency. We appreciate your support. We look forward to being of service to you and your family for all of the necessary Insurance and Financial needs.. I’ll pass along your kind comments to Kim, she will be delighted! "
Ashley
November 20, 2024
5
out of
5
rating by Ashley
"great customer service from the staff. Amazing people and love the Christmas decorations."
We responded:
"Many thanks for your beautiful review, Ashley. We hope to be of service to you and your family for many years to come. We love the holidays!"
Blak_wolf ????? (The Three Little Fairies)
November 20, 2024
5
out of
5
rating by Blak_wolf ????? (The Three Little Fairies)
"Amazing people and so helpful. The atmosphere is so friendly"
We responded:
"Thank you so much for your kind review. We are grateful to be your choice for Insurance and Financial Services. "
Martin Rosas
November 14, 2024
5
out of
5
rating by Martin Rosas
"Good atencion and service 👏"
We responded:
"Dear Martin, thank you for your nice comments. We truly appreciate them!"
Celeste Melendez
November 14, 2024
5
out of
5
rating by Celeste Melendez
"Best agency to work with, I’ve had terrible experience in the past that prevented me to reach out to get a policy and I’m so happy I went with this agency. I got the pleasure of working with Kim she was so amazing. Kim helped me bundle my homeowners and car insurance needs. She also took care of my life insurance. Never felt pressure and answered all my insurance questions. Returned my calls within a timely matter."
We responded:
"Thank you for your generous review, Celeste and welcome to our State Farm Agency! Kim is a great Representative and will be excited to read your feedback. We look forward to many years of Service to you and your family. Kind regards. "
everardo lopez
September 26, 2024
1
out of
5
rating by everardo lopez
"These people hardly ever answer their phone, and when they do, the never have an answer, specially myriam, she is very rude and has ZERO CUSTOMER SERVICE, I DO NOT RECOMMEND THAT PLACE AT ALL 👎🏽👎🏽👎🏽👎🏽👎🏽"
We responded:
"Everardo, so sorry to hear about your experience. We have had some technical issues with our phone system. I have left instructions at the front desk to provide you with my cell phone so that I can assist you personally should you wish to give us a second chance. Kind regards. "
Jessie Daniel
June 18, 2024
5
out of
5
rating by Jessie Daniel
"Gracias Edgar muy buena atención al cliente👌🏼"
We responded:
"Thank you very much for your kind review. We appreciate your business! Mil Gracias Jessie. 💯✅"
Shawna Reed
May 21, 2024
1
out of
5
rating by Shawna Reed
"No one responds to emails or phone calls. I added a vehicle to my insurance and removed a different vehicle. It is now 2.5 months later and still no coverage showing on new vehicle. (And I am still paying for vehicle that I don't have anymore) AZ DMV now sending me letters advising not to drive the vehicle because it has no insurance. No one at this agency seems inclined to help fix the situation."
We responded:
"Dear Shawna, we apologize for the inconvenience you have experienced. Please know that despite us making changes in our agency, it does take 30-60 days to reflect on paper. Nonetheless, your changes begin the date and time you requested them. We’ve had terribly issues with our phone lines causing missed calls and dead lines. Our Corporate office is aware of this and worked diligently to fix the lines. Please feel free to reach out now. The phone issues have been resolved and ask for Specialist Javier Martinez at 623/848.6300. We appreciate your patience and look forward to providing the best service possible. Kind regards."
Rafael Testai
April 8, 2024
5
out of
5
rating by Rafael Testai
"Son los mejores, sin duda alguna."
We responded:
"Hola Rafael, mil gracias por tu patrocinio y por confiar en nuestra oficina que maneja servicios de seguros y finanzas. Saludos!"
nej
April 17, 2023
5
out of
5
rating by nej
"Really love the service! Love how they did everything fast!"
gamez beats orphans 6969
April 17, 2023
5
out of
5
rating by gamez beats orphans 6969
"great experience! did my bank stuff real fast"
Gustavo Flores
April 17, 2023
5
out of
5
rating by Gustavo Flores
"Such a great place! Love how all the employees are nice and kind!"
We responded:
"Hello Gustavo, we appreciate your generous rating for Miriam and our agency. She is quite a special lady always going above and beyond the call of duty not only for the team members, but for our loyal policyholders as well. She is truly a gem. I will pass your message along to her. Thank you!"
Melanie Cervantes
April 17, 2023
5
out of
5
rating by Melanie Cervantes
"Such great help! Love the great service!"
Axel Rocha
April 17, 2023
5
out of
5
rating by Axel Rocha
"They’re super nice and will help you! Great service love it!"
We responded:
"Thank you for your kind remarks Axel!"